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Talk. Track. Resolve. Repeat.
Complete customer operations lifecycle powered by multilingual expertise, virtual workforce, and compliance-first execution
Three Layers. One System.
Each vertical solves specific operational challenges while working as a cohesive whole
Engage360
Customer-First Communication
Fully-managed call center operations covering inbound, outbound, and multilingual customer conversations with enterprise-grade reliability.
WorkForge
Virtual Workforce Excellence
Dedicated offshore professionals integrated seamlessly into your workflows, tools, and schedules for maximum operational efficiency.
BackGrid
Compliance-First Operations
Secure, auditable process execution for sensitive operations with full regulatory compliance and documentation standards.
Built on Solid Foundations
Core infrastructure designed for reliability, compliance, and global scale
Global Reach
Native English and Arabic support with cultural context
24/7 Operations
Round-the-clock availability across all time zones
Compliance Ready
Full regulatory adherence with audit trails
AI Enhanced
Niblo AI integration for intelligent automation
Meet Niblo AI
Our proprietary AI agent that intelligently augments human operations with smart routing, automated responses, and seamless handoffs to live agents.
Niblo AI Agent
Always learning, always improving
Performance That Delivers
Measurable results across every metric that matters
Ready to Transform Your Operations?
NGT delivers multilingual scale, structured processes, and intelligent execution in one seamless platform.