.jpg)
Where Ambition Meets Opportunity
At NGT, we don't just build customer operations — we build careers. Join a team that values your growth and empowers you to make a global impact.
What It's Like to Work Here
Experience a culture that values growth, collaboration, and global impact across all our operations.
Global Exposure
50+ CountriesWork with top-tier brands from the US, GCC, and beyond on complex, meaningful projects.
Growth-Focused
85% PromotedContinuous learning with mentorship, performance feedback, and clear leadership tracks.
Flexible & Accountable
24/7 SupportFull-time, hybrid, and shift-based roles with full ownership and trusted autonomy.
Multicultural Environment
15+ LanguagesCollaborate across languages, geographies, and cultures in a truly global setting.
Find Your Perfect Team
Explore opportunities across our specialized departments and find where your skills can make the biggest impact.
Voice Operations
Call center agents, QA analysts, voice trainers, shift leads
Virtual Staffing
Chat agents, support reps, ticket handlers, assistants, analysts
Compliance & Process
Data processors, claim handlers, compliance auditors, QA leads
Operations Management
Supervisors, workforce planners, shift managers, SLA monitors
Training & Quality
Process trainers, knowledge managers, QA evaluators
Product & Engineering
Bot trainers, AI analysts, conversational designers, integration support
Current Opportunities
Discover roles that match your skills and career aspirations across our global operations.
Customer Support Executive (Night Shift)
Handle inbound and outbound calls ensuring customer satisfaction.
Key Requirements:
- Good English communication
- Call center experience
HR Assistant
Assist with recruitment, onboarding, and HR admin tasks.
Key Requirements:
- Basic HR knowledge
- MS Office proficiency
Quality Control Specialist
Monitor service quality and generate quality reports.
Key Requirements:
- QA knowledge
- Attention to detail
Customer Service Representative
Assist customers on voice calls and chats.
Key Requirements:
- Fluent English
- Customer service attitude
Customer Support Associate (E-commerce)
Manage online orders, refunds, and product inquiries.
Key Requirements:
- E-commerce knowledge
- CRM tools
Virtual Assistant (Back Office)
Assist teams with data entry and back-office tasks.
Key Requirements:
- MS Office
- Attention to detail
Junior Accountant
Handle invoices, ledgers, and basic reconciliations.
Key Requirements:
- Accounting basics
- Excel
Compliance Assistant
Assist in compliance documentation and audits.
Key Requirements:
- Detail oriented
- Basic compliance knowledge
Operations Supervisor
Oversee daily operations and manage team performance.
Key Requirements:
- Leadership skills
- Process improvement
Trainer (Customer Support)
Conduct training sessions and refreshers for new agents.
Key Requirements:
- Public speaking
- Training design
Senior Customer Support Executive
Manage escalated customer issues and mentor team members.
Key Requirements:
- Advanced communication
- Team leadership
HR Officer
Coordinate employee relations and HR reporting.
Key Requirements:
- HRIS knowledge
- Communication skills
Quality Analyst
Audit calls and prepare quality feedback reports.
Key Requirements:
- Auditing
- Report writing
Customer Service Specialist
Support customers via phone and chat platforms.
Key Requirements:
- English fluency
- Problem-solving
E-commerce Support Associate
Manage orders, returns, and customer questions for e-commerce clients.
Key Requirements:
- CRM tools
- E-commerce workflow knowledge
Virtual Research Assistant
Conduct online research and data gathering tasks.
Key Requirements:
- Internet research
- Accuracy
Finance Associate
Assist in preparing financial reports and data analysis.
Key Requirements:
- Excel
- Accounting knowledge
Compliance Coordinator
Coordinate compliance processes and maintain documentation.
Key Requirements:
- Process knowledge
- Documentation
Assistant Operations Manager
Assist in managing daily operations and team supervision.
Key Requirements:
- Leadership
- Process monitoring
Training Coordinator
Organize training sessions and keep training records updated.
Key Requirements:
- Coordination
- MS Office
Your Journey to NGT
Our streamlined process is designed to find the perfect match for both you and our team.
Apply Online
Submit your application through our streamlined portal.
Initial Screening
Brief interview to assess communication and basic fit.
Skill Assessment
Role-specific evaluation of technical and soft skills.
Final Interview
Meet your future team and discuss role expectations.
Onboarding
Structured training and integration with your team.
Start Your Global Career Journey
Join a team that values your growth, celebrates your achievements, and empowers you to make a difference worldwide.